Terms & Conditions

1. Acceptance of Terms

By accessing or using KCO Global Online Marketplace, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your password and for all activities under your account. You must be at least 18 years old to create an account.

3. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payment must be received in full before orders are processed. We support multiple payment methods including Flutterwave (card, bank transfer, USSD, mobile money) and manual bank transfer with receipt verification.

4. Shipping & Delivery

Delivery times are estimates and may vary due to customs, weather, or carrier delays. We are not liable for delays caused by shipping carriers. Tracking numbers are provided for all shipments. Risk of loss passes to the buyer upon delivery.

5. Returns & Refunds

Please refer to our Refund Policy for detailed information about return eligibility, processing times, and refund methods.

6. Prohibited Conduct

You may not use our platform for fraudulent activities, money laundering, or any illegal purpose. Violations may result in account suspension and legal action.

7. Intellectual Property

All content on this website, including logos, text, and design, is the property of KCO Global Online Marketplace and may not be reproduced without permission.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount paid for the order in question.

9. Changes to Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, contact us at support@kcoglobalonlinemarket.com